Services
Gasoline
The quality assurance period is 5 years or Unlimited mileage and it shall be calculated from the date of delivery of the new vehicle to the first owner. To get this facility customer should follow MG Indonesia maintenance period that available at owner’s manual booklet.
Every vehicle sold will be equipped by 6 coupons that contain of free labor for 6 times maintenance period until 50,000Km or 4 years which one comes first. Those periods will be at 1,000Km, 10,000Km, 20,000Km, 30,000Km, 40,000Km, 50,000Km.
EV
An excellent of vehicle warranty for 4 years without a limitation on kilometer, battery warranty of 8 years or 160,000 km for MG EV’s. This warranty is MG promised for all MG EV’s owners to provide peace of mind.
MG EV’s equipped with an excellent free maintenance of 5 years or 75,000 km include free spare parts* and labor services*, all services that MG give is for the convenient of MG EV owners.
Part
Gasoline
Located at Marunda Industrial area, equipped with high end technology distribution facility to ensure customer part need can be delivered on time.
The quality assurance period is 5 years or Unlimited mileage and it shall be calculated from the date of delivery of the new vehicle to the first owner. To get this facility customer should follow MG Indonesia maintenance period that available at owner’s manual booklet.
Every vehicle sold will be equipped by 6 coupons that contain of free labor for 6 times maintenance period until 50,000Km or 4 years which one comes first. Those periods will be at 1,000Km, 10,000Km, 20,000Km, 30,000Km, 40,000Km, 50,000Km.
EV
Located at Marunda Industrial area, equipped with high end technology distribution facility to ensure customer part need can be delivered on time.
An excellent of vehicle warranty for 4 years without a limitation on kilometer, battery warranty of 8 years or 160,000 km for MG EV’s. This warranty is MG promised for all MG EV’s owners to provide peace of mind.
MG EV’s equipped with an excellent free maintenance of 5 years or 75,000 km include free spare parts* and labor services*, all services that MG give is for the convenient of MG EV owners.
Customer Care
- 24/7 dedicated hotline answered in MG greeting
- Accident towing to the nearest authorized MG service center (maximum 30km distance per trip). Excess kilometers are chargeable at IDR20,000 per km
- Breakdown towing to the nearest authorized MG service center (maximum 30km distance per trip). Excess kilometers are chargeable at IDR20,000 per km
- Repair on spot. Assistance for tyre change, battery change, battery jumper cable. Service is applicable in urban city areas only. Customer is to responsible to provide the spare tyre / battery.
- Provide for Hotel / journey continuation up to IDR1,000,000 per incident when the vehicle breaks down more than 100km from registered place of residence and not being able to be repaired on the same day.
Providing car within 2 hours at dealership for customer who have problem with the vehicle more than 4 days so customer still can do daily activity.
We provide also mobile repair with fast response for any customer breakdown vehicle within normal range from our dealership and the problem can be easily repair by our technician and service car facility.
